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Your own key, privacy, and which model to pick.
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ChatGPT, Claude, or Gemini: which key to connect
Do not lock yourself to one model. A fast, inexpensive model is usually enough for support.
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Why a conversation should not sit in plain text
Support records carry orders, addresses, and complaints. Someone who opens the database should not be able to read them.
Why your own API key makes support cheaper
You pay your model’s own price instead of a monthly bundle. If the key is yours, nothing is added on top.